computer support specialist

Computer support specialists are in high demand. They help people solve problems with their computer hardware and software. They help coworkers or people who bought their company’s products troubleshoot the problem to determine whether to make repairs or make changes to the computer setup. Computer support specialists may read technical manuals to help determine the problem, test computers to make sure they work, and help determine a company’s computer needs. At larger companies, specialists may teach staff how to use new software. A computer support specialist who works with customers may teach customers how to install software or hardware or how to use the software purchased.